That Hong Kong has a fair, effective and transparent police complaints system which ensures that the investigation of each and every public complaint against the Police is conducted justly, promptly, thoroughly and without prejudice.

• Independent, impartial and thorough monitoring of the results of investigation conducted by the Complaints Against Police Office into public complaints against the Police.
• Identification of and making recommendations on ways and means of improving the thoroughness, transparency, fairness and speed of the police complaint investigation process.

• Unbiased and persistent pursuit of truth
• Thorough and attentive examination of investigation results
• Reasonable, fair and prompt in making judgement
• Promotion of good procedures, practices and values which would minimize police complaints
• Efficient and effective use of resources
• Strict observance of the code of confidentiality