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Channels for Making Complaints Againstthe Police
 
If you think that a member of the Police, disciplined or civilian, has behaved incorrectly in performing his/her duties, you may complain:
  • by letter
  • by phone
  • in person
to the Complaints Against Police Reporting Centre of CAPO or any Police Station. Here are the address and telephone/fax numbers of the Complaints Against Police Reporting Centre:
     
Address : Ground Floor, Annex Block
Caine House
Police Headquarters
Arsenal Street
Wan Chai, Hong Kong
     
Telephone Complaints Hotline : 2866 7700
     
Fax : 2200 4460
2200 4461
2200 4462

The Complaints Against Police Reporting Centre is open from 7:30 am to 6:30 pm Monday to Friday, except public holidays.

If you telephone the Complaints Against Police Reporting Centre outside these office hours, there will normally be a recorded message advising you what to do.
 
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