5.2

All complaints received and registered by CAPO are categorized by the nature of allegations.  Where there are several allegations in a complaint case, the more serious one will be taken as the principal allegation and the case is generally categorized as such.  Appendix VI illustrates the categorization of complaints received by CAPO in 2004, 2005 and 2006 according to the nature of allegations.  The five major areas of complaints against the Police in 2006, in descending order, were 'Neglect of Duty' (37.6%), 'Misconduct/Improper Manner/Offensive Language' (27.7%), 'Assault' (22.1%), 'Threat' (5.4%) and 'Fabrication of Evidence' (3.6%).